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Get in touch

FAQs
      • Our friendly in-house contact centre is open 9am to 5.30pm from Monday to Saturday to help you with any queries and claims you may have.
      • If you have a question, you may find the answer in our FAQs, so take a look to see if they can help.

 

For claims

Online

The facility to claim online (link below) is available at any time and there is no requirement to notify the claim by phone before doing so. Please ensure you complete the claim form fully and follow the instructions on the form.

Online claim form

Please note that any fraudulent claims will always be reported to the police.

By phone

0333 999 7905 – local rate call

(9am–5:30pm, Monday–Saturday)

By email

claims@citymain.com

By post

The Insurance2go claims team

Citymain Administrators Ltd
3000 Lakeside
North Harbour
Western Road
Portsmouth
PO6 3EN

For sales and customer services

By phone

0333 999 7905 – local rate call

(9am–5:30pm, Monday-Saturday)

By email

i2gcustomerservices@citymain.com (9am–5:30pm, Monday–Saturday)

For Insurance2go Business enquiries

By phone

0333 999 7901 – local rate call

(9am–5:30pm, Monday-Saturday)

By email

business@insurance2go.co.uk (9am–5:30pm, Monday–Saturday)

Submit an enquiry



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