If you have an annual policy, your contract will roll over every twelve months. To ensure continuous cover your policy will automatically renew and payment will be taken unless you tell us otherwise.
If you cancel part way through your policy term, you will usually get a refund proportionate to the amount of time you have left in your contract providing no claims have been made.
Your monthly policy will renew on a monthly basis unless you choose to cancel it. You can contact us anytime to cancel your policy and we will be happy to help. Your cover will continue until the end of the month that you have paid for.
If you have any queries, you can let a member of our customer service team know, and they will be happy to help. You can contact our team by:
- Call us on 0333 999 7905. We are available 9am to 5:30pm Monday to Saturday.
- Email us on at email@example.com or;
- Write to our team at:
Citymain Administrators Ltd