What is second-hand phone insurance?
Second-hand phone insurance is designed to protect devices that have been previously owned but are still in great working condition.
Whether you’ve bought a refurbished handset, upgraded through a resale platform, or received a pre-owned phone, insurance helps cover unexpected repair or replacement costs if something goes wrong.
From cracked screens to theft or loss, having cover in place means you can continue using your device without facing high out-of-pocket expenses.
Who is this cover suitable for?
Second-hand phone insurance is ideal if you have purchased a pre-owned or refurbished device and want reliable protection.
It’s a smart choice for customers who want to:
- Get value from a pre-owned phone without compromising on protection
- Avoid the cost of unexpected repairs or replacement
- Stay connected without disruption if their phone is damaged, lost or stolen
Eligibility requirements for second-hand phones
To be eligible for cover, your phone must meet the following criteria:
- Purchased from an authorised UK-based retailer
- Supplied with a minimum 12-month warranty at the time of purchase
- In full working order with no existing faults or damage
- Able to provide valid proof of purchase
These requirements help ensure that your device is suitable for cover and can be supported in the event of a claim.
What does second-hand phone insurance cover?
We offer flexible levels of cover to suit your needs and budget.
What’s covered:
Accidental & malicious damage
Protection against everyday mishaps like drops, cracks and impacts.
Liquid damage
Cover if your phone is damaged by spills or exposure to water.
Theft & loss (Full cover only)
Protection if your phone is stolen or goes missing.
Unauthorised usage (Full cover only)
Cover for calls, texts or data charges following theft (subject to limits).
Worldwide cover
Your insurance travels with you wherever you go.
Unlimited claims
No fixed limit on how many claims you can make during your policy.
If you have other devices you’d like to protect, you can also explore our gadget insurance or choose multi‑gadget cover for a single policy covering multiple items.
How much does second-hand phone insurance cost?
The cost of insuring a second-hand phone depends on:
- The make and model of your device
- Its current value
- The level of cover you choose
Cover typically starts from just £2.99 per month.
You can choose from:
- Essential cover – protection against damage and breakdown
- Full cover – includes theft, loss and unauthorised usage
Flexible payment options are available, including monthly or annual plans.
Why insure your second-hand phone with Insurance2go?
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Specialist cover for pre-owned devices
We understand the needs of customers using refurbished or second-hand phones.
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Simple and flexible protection
Choose the level of cover that works for you, with clear and transparent terms.
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Fast and easy set-up
Get insured in minutes with instant cover from your policy start date.
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Unlimited claims
We’re here whenever you need us — not just once.
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Trusted provider
Offering gadget insurance since 2007, backed by extensive industry expertise.
Get cover for your second-hand phone today
Your second-hand phone may have cost less — but replacing it won’t.
From accidental drops to unexpected theft or loss, everyday risks can quickly turn into costly problems. Without insurance, you could be left paying out of pocket to repair or replace your device.
With the right cover in place, you can use your phone with confidence, knowing you’re protected if the unexpected happens. Whether it’s a cracked screen, water damage or something more serious, help is there when you need it most.
Don’t wait until something goes wrong — get the protection your device deserves today.
We also offer protection for a wide range of devices, including tablets, laptops and more. Explore our gadget insurance or multi‑gadget insurance to cover all your tech in one place.
Get a personalised quote in seconds and insure your phone in minutes.
Eligibility criteria and policy exclusions