
What is refurbished phone insurance?
Buying refurbished phone insurance provides you and your mobile phone with 24/7 cover if you ever lose it or if it's stolen or damaged. It will also ensure that you are covered for the cost to repair or replace your handset.
We live in a time where mobile phones are used for absolutely everything – communicating with friends, streaming music, browsing social media, banking, shopping and more – so we understand the panic when something unexpected happens. Our insurance for second-hand mobile phones is designed to give you the cover you need, yet being affordable, whether you have an iPhone, Samsung, Google Pixel, in fact we cover almost all makes and models.
As long as you purchased your phone refurbished or second-hand from a UK retailer and it came with a minimum of 12 months warranty, we could have you covered in no time. We can cover your phone as long as your device meets the criteria and was purchased by you in the last 36 months. Oh, we also cover new phones too!
Do I need second-hand mobile phone insurance?
What was once perceived as something only clumsy or accident-prone people needed has since become a necessity for those who simply want to protect one of their most-used possessions. Phone insurance for refurbished phones benefits the millions who rely on their devices daily.
"Refurbished phones, whether it's an Apple iPhone or an Android device, are an excellent way to access premium technology at a lower price, but as with any purchase - brand new or second-hand, faults and damages can always occur. Having second-hand mobile insurance ensures you're potentially covered for damage, theft, or accidental faults. At insurance2go, we understand that buying a refurbished phone means finding a balance between your finances with the need for reliable protection. Our insurance plans are designed to offer peace of mind for popular devices like the , and more, so you can enjoy using your phone without worrying about what might go wrong." - Helen, Customer Service Agent
What does phone insurance for refurbished phones typically cover?
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Cracked Screen
Dropped your phone? It can really ruin your day, we get it. Our second-hand mobile insurance means that it can either be repaired or replaced.
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Unresponsive or Blank Screen
You will be covered if your phone decides to give up and just stop working. Because it can happen!
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Theft & Loss
If your phone is ever misplaced or stolen, then we can replace it meaning that you will be connected again in no time.
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Physical Damage
Depending on the level of damage, we will make sure your phone is replaced or repaired in a timely fashion. All that we ask is that the incident is covered as part of our T&Cs.
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Liquid Damage
Once liquid gets into your phone it can be tricky to know what to do next. That bag of rice may not do the trick but don't panic, our phone insurance for second-hand phones means you're covered.
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Worldwide cover
Your smartphone is always with you on your travels and with our cover you don't have to worry if you come across a problem when you're overseas.
The cost of mobile phone insurance for refurbished phones
When you take out insurance for your refurbished phone, the cost of your cover will vary depending on the value of your phone.
You have the option of a monthly subscription or an annual premium and you'll pay less overall if you choose to pay annually, but a monthly agreement allows you to split the cost across your budget.
When comparing the different types of phone insurance for refurbished phones, pay close attention to the level of cover provided, excess fees and any supplementary excess charges.
This table should help you work out which cover is the best for you depending on the phone you own:
Mobile Phone |
Monthly Premium |
Annual Premium |
iPhone 14 (128GB) | £4.99 | £49.90 |
iPhone 13 (128GB) | £4.99 | £49.90 |
iPhone 12 (64GB) | £4.99 | £49.90 |
Samsung S21 (128GB) | £4.99 | £49.90 |
Samsung S22 (128GB) | £4.99 | £49.90 |
Samsung Galaxy Z Flip 3 (128GB) | £7.49 | £74.90 |
Google Pixel 5 | £5.99 | £59.90 |
Apple iPhone 12 Pro Max (128GB) | £4.99 |
£49.90 |
Prices are correct at the time of publishing - May 2025
What type of refurbished phone insurance cover do I need?
Just because your phone is second-hand, it doesn't mean that it requires any less cover. Being refurbished doesn't mean that it will be any cheaper to repair, which is why it's essential to have a sound level of cover in place.
Depending on the options you have chosen, the mobile phone insurance for second-hand phones that we provide covers all refurbished models for theft, a cracked screen, liquid damage and more. It's important that you choose the level of protection that is most suitable to you though.
Find your perfect match by comparing your different options:
Why buy phone insurance for refurbished phones with insurance2go?
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Instant cover
Your coverage starts from the moment you purchase a policy.
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Flexibility is our friend
Choose to pay for the year in advance or opt for monthly payments – the choice is yours.
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15+ years of experience
We have been on the scene since 2007 and have certainly learnt a thing or two about specialist refurbished phone insurance in that time.
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Unlimited claims
Accidents can always happen so we will never restrict how many claims you can make. We have your back no matter what.
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Every make, any model
From iPhones to Samsungs and everything in between, our second-hand mobile insurance covers most phones on the market.
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Happy customers
We're rated 'Excellent' on Trustpilot by thousands of satisfied customers who put their trust in us with one of their most-loved and most-used possessions.

Buy refurbished mobile phone insurance today
Imagine this: you've just bought a phone you've had your eye on for a while and the next thing you know it slips out your hand and the screen shatters. Disaster. Well, if you don't have refurbished phone insurance with insurance2go that is!
Get a quote for your cover today. You can even upgrade to multi-gadget insurance if you wish, meaning you can cover multiple devices with just one plan and better yet, in one payment.
If you ever find yourself in need of some support, help is never too far away. You can visit the help & support section of our website or speak directly to our team online or call us on 0333 999 7905.