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Can you get phone insurance through your bank?

Banks such as Barclays, Halifax, Nationwide, Natwest and Bank of Scotland provide us with more than just bank accounts.

Most banks offer a variety of different services including business banking, mortgages, and insurance. Included in this, banks also provide mobile insurance for their customers often including it as part of their current accounts.

What is bank phone insurance?

Phone insurance can sometimes be offered by your bank as part of a packaged bank account. Usually there is a monthly fee that you would need to pay for accessing a range of additional benefits. Some of these packages may also include mobile phone and/or gadget insurance,  travel insurance and breakdown cover.

Depending on the level of cover, you can protect your phone against accidental damage, mechanical breakdown, theft and loss.

Is having phone insurance with the bank worth it?

If you're happy to stump up the fee for the additional features of these style of bank accounts, having phone insurance with your bank is certainly worth considering.

As you would be paying a fee for accessing the benefits, consider how many of them you would use. On phone or gadget cover specifically, look at whether the bank's phone insurance provides you with the right amount of cover, and make sure you compare it to what is on offer across the rest of the market. For example, you may find that there are limits on the amount of claims you can make, or lack of cover for accessories.

How do I sign up for phone insurance with my bank?

With most banks, once you've signed up for the account which includes phone insurance, you're generally covered.

The insurance will continue whilst you have the account unless the benefit is withdrawn. This can happen at any time, although you would be given notice.

How much does bank phone insurance cost?

Each bank would have a fee which would cover the maintenance of the account as well as the benefits that come with it, including the phone insurance.  The prices will differ based on the type of account and the bank you choose. There would be no additional cost for the mobile element of the cover, but you would likely need to pay an excess each time you make a claim. 

We've summarised each of the policies that are offered by a number of different banks and compared them to our own cover.

Barclays mobile phone insurance

The British investment bank, Barclays offers two different covers of mobile phone insurance: Tech Pack and Tech Pack Lite.

We look into what you could expect from these two policies and we also include the limitations that their  cover may have.

Phone insurance from Halifax

Halifax offers mobile phone insurance which can cover one phone per account holder and maximum of two phones for joint accounts.

See how Halifax’s mobile insurance, in their Ultimate Reward Current Account package, compares to our own phone insurance.

Nationwide mobile phone insurance

Nationwide offer travel, mobile insurance and roadside recovery through their FlexPlus account. Standalone mobile phone or gadget insurance policies are not provided.

See how their cover compares to our own.

Phone insurance from Natwest

Natwest offer phone insurance as part of their benefits packages, as an add-on to their Reward Silver, Reward Platinum and Reward Black accounts.

Take a look at the comparison with our own Full Cover insurance plan.

Bank of Scotland mobile cover

The Bank of Scotland offers phone insurance as part of their Premier Current Account.

We've reviewed and compared their mobile insurance and matched it against our own.

OUR POLICIES

What type of phone insurance do you need?

Choosing the right type of mobile phone insurance is straightforward. You will usually have a choice of plans with different cover levels which provide varying degrees of protection for your phone.

Mobile insurance policies which provide the highest levels of cover will cost the most, but it’s important that you choose a level of protection that suits you.

You can compare our phone insurance plans in the table below:

Policy features
 
Policy features
5 Star Defaqto mobile phone insurance logo
 

We'll cover your new or refurbished devices brought in the UK within the last 36 months, as long as they were purchased with a 12-month warranty.

We'll cover your new or refurbished devices brought in the UK within the last 36 months, as long as they were purchased with a 12-month warranty.

We'll cover your new or refurbished devices brought in the UK within the last 36 months, as long as they were purchased with a 12-month warranty.

If your screen gets cracked or the headphone jack breaks, we’ll repair it. If it’s not repairable, we’ll replace it.

If your screen gets cracked or the headphone jack breaks, we’ll repair it. If it’s not repairable, we’ll replace it.

If your screen gets cracked or the headphone jack breaks, we’ll repair it. If it’s not repairable, we’ll replace it.

If your phone has a mechanical breakdown, for example it stops working and it’s out of warranty, send it to us, we'll repair it - if it’s not repairable, we’ll replace it.

If your phone has a mechanical breakdown, for example it stops working and it’s out of warranty, send it to us, we'll repair it - if it’s not repairable, we’ll replace it.

If your phone has a mechanical breakdown, for example it stops working and it’s out of warranty, send it to us, we'll repair it - if it’s not repairable, we’ll replace it.

If someone outside your immediate family damages your phone, we've got you covered. We’ll either repair your phone, or, if that's not possible, replace it.

If someone outside your immediate family damages your phone, we've got you covered. We’ll either repair your phone, or, if that's not possible, replace it.

If someone outside your immediate family damages your phone, we've got you covered. We’ll either repair your phone, or, if that's not possible, replace it.

Your phone is covered if it gets damaged by liquids - that's a solid promise.

Your phone is covered if it gets damaged by liquids - that's a solid promise.

Your phone is covered if it gets damaged by liquids - that's a solid promise.

Wherever you go in the world, provided that this is in line with current government guidance, our worldwide cover goes with you.

Wherever you go in the world, provided that this is in line with current government guidance, our worldwide cover goes with you.

Wherever you go in the world, provided that this is in line with current government guidance, our worldwide cover goes with you.

If you accidentally lose your phone while you're covered with us, we’ll replace it for you.

If you accidentally lose your phone while you're covered with us, we’ll replace it for you.

If you accidentally lose your phone while you're covered with us, we’ll replace it for you.

We’ll replace your phone if it’s stolen.

We’ll replace your phone if it’s stolen.

We’ll replace your phone if it’s stolen.

You're covered for up to £100 if your eWallet is used to make unauthorised contactless payments.

You're covered for up to £100 if your eWallet is used to make unauthorised contactless payments.

You're covered for up to £100 if your eWallet is used to make unauthorised contactless payments.

You’re covered for up to £1,000 worth of unauthorised calls, texts and downloads made in the first 24 hours after the loss or theft of your phone.

You’re covered for up to £1,000 worth of unauthorised calls, texts and downloads made in the first 24 hours after the loss or theft of your phone.

You’re covered for up to £1,000 worth of unauthorised calls, texts and downloads made in the first 24 hours after the loss or theft of your phone.

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