Who we are

In the photo above - Nile, Susan and David at our Customer Support Centre in Portsmouth.


Insurance2go is a trading name of Loyal Insurance Services Ltd which was set up in February 2005 by founder and Managing Director Duncan Spencer.

The company was launched to provide great value insurance products for mobile phones. We saw that there was an opportunity to offer comprehensive cover via the internet at big savings compared to the policies on offer on the high street.

Since launch we have expanded our services to offer iPhone insurance as well as cover for Laptops, Tablets, Business insurance and Smartphones. We constantly review our policies and monitor the industry to make sure our products always offer the best cover at the best price possible.

Reviews carried out by our customers reflect this attention to detail, suggesting that we offer products that suit peoples needs. On Review Centre over 2000 people have submitted reviews scoring us at 4.5 out of 5 and over 93% of those customers would recommend us.

On Trustpilot we have over 3500 reviews and an average score of 8.5 out of 10. We also have a 5 star Defaqto rating.

Insurance2go has now sold in excess of 300,000 policies and our customers are supported by our Administration and Customer Services Team based in Portsmouth. They deal with the back office functions such as answering questions by phone or email, sending out policy documents and of course dealing with claims.

As you would expect Loyal Insurance Services Ltd trading as Insurance2go is authorised and regulated by the FCA (Financial Conduct Authority) – Firm number 430316. You can visit the FCA website which includes a register of all the regulated firms at or by calling 0800 111 6768.

  • Gary
    Gary Sales & Marketing Director
  • Duncan
    Duncan Managing Director
  • Sam
    Sam B2B & Admin Manager