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MacBook Neo Insurance

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  • MacBook Neo insurance options for damage, loss & theft
  • Instant cover and unlimited claims
  • Approved 94% of claims in 2024
  • 12 months for the price of 10 when you buy an annual policy
Gadget Insurance

What is MacBook Neo Insurance?

MacBook Neo insurance is a type of laptop cover designed to protect your device against the unexpected.

If your MacBook Neo is accidentally damaged, affected by liquid, or with the right level of cover lost or stolen, our insurance can help cover the cost of repair or replacement. It’s a simple way to protect a high‑value laptop and avoid paying expensive out‑of‑pocket costs if something goes wrong.

Do I need Apple MacBook Neo insurance?

With its premium design and advanced technology, the MacBook Neo is a significant investment. Accidental damage, liquid spills, theft or loss can all result in costly repairs or replacement.

Accidents can happen at any time, whether you’re working from home, travelling or commuting. MacBook Neo insurance offers a practical way to protect yourself from those unexpected costs and keep your laptop covered in everyday life.

Customers using their phones for business purposes may want to consider an Insurance2go Business policy, depending on their demands and needs for the cover.

 

What does our MacBook Neo insurance cover?

Depending on your chosen level of cover, you could protect your MacBook Neo against:

Drops, knocks and impacts can cause serious damage. If your MacBook Neo is accidentally damaged, we’ll arrange a repair or replacement where needed.

From spilled drinks to unexpected water exposure, liquid can quickly affect how your MacBook works. If liquid damage stops your MacBook Neo working properly, we’ll do everything we can to repair it.

If your MacBook Neo is stolen, we can help you replace it with theft cover, giving you peace of mind wherever you use your laptop.

With the appropriate level of cover, you’re also protected if your MacBook Neo is lost.

Take your MacBook Neo abroad with confidence your insurance can cover you worldwide.

How much does it cost to insure my MacBook Neo?

The cost of MacBook Neo insurance is based on the value and model of your device, along with how you choose to pay for your policy.

Because MacBook Neo laptops come in a range of specifications, higher‑value models typically cost a little more to insure than lower‑value or older devices. This reflects the potential cost of repairing or replacing the laptop if it’s accidentally damaged, affected by liquid, lost or stolen.

We offer one level of cover for laptops, designed to give clear and consistent protection without the need to choose between multiple plans. This helps make pricing straightforward, so you’ll always know what your insurance includes.

You can also decide how you’d like to pay. A monthly rolling policy allows you to spread the cost and provides flexibility, while paying annually often offers better value overall with the added benefit of getting 12 months’ cover for the price of 10.

When considering the cost, it’s worth weighing it against the potential expense of repairing or replacing a MacBook Neo without insurance. A single incident could cost significantly more than the ongoing price of cover.

To find out exactly how much it will cost to insure your MacBook Neo, you can get a personalised quote online in just a few clicks.

Why insure your MacBook Neo with insurance2go?

Insurance for gadgets

Insure your MacBook Neo today

Covering your MacBook Neo with reliable insurance can be the smart choice.

Get a quote online in just a few clicks. You can also choose our multi‑gadget insurance to cover several devices under one simple policy.

If you have any questions, visit our help & support section, or get in touch with our customer support team online or by calling 0333 999 7905 during our opening hours.

Eligibility criteria and policy exclusions

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Apple MacBook insurance FAQs

While our insurance is designed to provide reliable cover for your MacBook Neo, there are some situations it doesn’t cover. These are some, but not all, of the policy exclusions:

  • If you’re not the owner of the MacBook Neo
  • If you haven’t taken reasonable care of your device
  • If you can’t provide valid proof of purchase, proof of exchange or proof of usage
  • If the MacBook Neo was bought from a company not registered in the UK
  • Mechanical or electrical breakdown
  • Cosmetic damage, such as scratches that don’t affect how the device works

For full details, please refer to the policy wording in the Insurance Product Information Document (IPID).

You can make a claim using our online claims portal, available 24/7, and track your claim at a time that suits you.

Alternatively, you can contact the Citymain claims team by calling 0333 999 7905 or emailing claims@citymain.com. The team is available Monday to Saturday, 9am – 5.30pm.

While insurance provides peace of mind if something goes wrong, it’s sensible to take steps to reduce the risk of damage or loss.

Using a protective case or sleeve can help guard against accidental damage when travelling. Keeping liquids away from your MacBook Neo, securing it when out and about, and storing it safely when not in use can also help minimise the risk of needing to make a claim.

Yes. You can insure a gifted MacBook Neo as long as it meets our eligibility requirements and was purchased from a UK‑registered company.

If you ever need to make a claim, you may be asked for the original proof of purchase and confirmation from the person who gave you the MacBook Neo.

In addition to MacBook Neo insurance, we also offer cover for a wide range of tech, including other laptops, tablets, mobile phones, smartwatches, headphones, games consoles and digital cameras.

Our gadget insurance and multi‑gadget cover make it easy to protect all your technology in one place.

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