Customer Service Line

0333 999 7905

Mon - Sat 9.00AM - 5.30PM

Contact Us

Before calling or sending an email have a look at our Frequently Asked Questions as most queries will be answered here. View FAQs

For claims

The facility to claim online (link below) is available at any time and there is no requirement to notify the claim by phone before doing so. Please ensure you complete the claim form fully and follow the instructions on the form.

Online Claim Form

Please note that any fraudulent claims will always be reported to the Police.

By phone

0333 999 7905 - local rate call

(9am-5:30pm, Monday-Saturday)

By email

By post

The Insurance2go claims team

Citymain Administrators Ltd

3000 Lakeside

North Harbour

Western Road



For sales and customer services
By phone

0333 999 7905 - local rate call

(9am-5:30pm, Monday-Saturday)

By email (9am-5:30pm, Monday-Saturday)

For business insurance queries
By email (9am-5:30pm, Monday-Saturday)