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Contact Us

Before calling or sending an email have a look at our Frequently Asked Questions as most queries will be answered here. View FAQs

For claims
Online

The facility to claim online (link below) is available at any time and there is no requirement to notify the claim by phone before doing so. Please ensure you complete the claim form fully and follow the instructions on the form.

Online Claim Form

Please note that any fraudulent claims will always be reported to the Police.

By phone

0333 999 7905 (local rate call)

or 023 9228 7005 (9am-5:30pm, Monday-Friday)

By email

claims@spbuk.com (9am-5:30pm, Monday-Friday)

By post

The Insurance2go claims team

Citymain Administrators Ltd

3000 Lakeside

North Harbour

Western Road

Portsmouth

PO6 3EN

For sales and customer services
By phone

0333 999 7905 (local rate call)

or 023 9228 7005 (9am-5:30pm, Monday-Friday)

By email

i2gcustomerservices@citymain.com 9am-5:30pm, Monday-Friday)

For business insurance queries
By email

sales@loyalinsurance.co.uk (9am-5:30pm, Monday-Friday)