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Media Centre
- The Spy Who Loved Me
- The iPhone 6S / 7 – All the rumours in one place
- The new Samsung Galaxy S7 and Edge S7
- Apple iPhone 5SE
- New phone from LG - the G5
- Win a Samsung Galaxy S7 with Insurance2go and AOL Travel
- Apple launch the new iPhone SE
- Relaunch of Better Buy Insurance
- The Value of Data
- The new iPad Pro
- Barclays customers can now use Apple pay
- EE to extend 4G coverage to 95% of the UK
- HTC 10 review
- Android pay arrives in the UK
- OnePlus 3 mobile phone now available in the UK
- The iPhone 7 – Can you tell fact from fiction?
- Rumoured Features for the new Samsung Galaxy Note 6/7
- 5 tips for taking the perfect beach snaps
- The £1 Million App
- Insurance2go recommended in Martin's Money Tips - MoneySavingExpert
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FAQs
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Mobile FAQS
- What am I insured for?
- Is there an age limit on the mobile phone I want to insure?
- Can I take out insurance if I bought my mobile phone from eBay or another auction site?
- If I have bought a mobile phone as a gift and want to insure it, whose name should the insurance be in?
- What is an IMEI number and how do I find out the IMEI of my mobile phone?
- I got my mobile phone on a contract, will you cover the full replacement value of the phone?
- Can I take out insurance if I live outside the UK?
- Can I insure a mobile phone bought outside of the UK?
- Which makes and models of mobile phones do you cover?
- Can I add another handset to my policy?
- How much is the excess?
- Is there a discount if I insure more than one mobile phone?
- How do I make a claim?
- Do I need a proof of purchase if I make a claim?
- Is there a limit on the number of claims I can make?
- How long will it take for my claim to be processed?
- What should I do if I need to make a claim at the weekend when the call centre is closed?
- Are the replacement handsets brand new?
- Who is covered under my insurance policy?
- What should I do if I don't receive my policy documents?
- If I have moved how do I inform you of my new address?
- Am I still covered if I upgrade/change the device on cover?
- Can I change the date of my Direct Debit if I pay monthly?
- When does my insurance policy end?
- If I take out an annual policy will it renew automatically in 12 months time?
- If I don't want my annual policy to renew how do I stop it?
- How do I cancel my Insurance policy?
- Who are Citymain?
- Who are WorldPay?
- How do I make a complaint?
- Demands and Needs Statement
- Important Information
- Can I cover a “rooted” phone under this policy?
- What does immediate family mean?
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Laptop
- Demands and Needs Statement (1)
- What am I insured for? (1)
- Is there an age limit on the laptop, iPad or tablet I want to insure?
- Can I take out insurance if I bought my laptop, iPad or tablet from eBay or another auction?
- Why shouldn’t I cover my laptop, iPad or tablet under my household insurance?
- If I have bought a laptop, iPad or tablet as a gift and want to insure it, whose name should the insurance be in?
- How do I find out my Serial number? (1)
- Can I insure my laptop, iPad or tablet if I live outside the UK?
- Which makes and models of laptop, iPad or tablet do you cover?
- Can I add another laptop, iPad or tablet to my policy?
- Can I use the Manual Direct Debit Mandate to send in my bank details instead of entering them on the website screen?
- How much is the excess? (1)
- Is there a discount if I insure more than one laptop, iPad or tablet?
- How do I make a claim? (1)
- Do I need a proof of purchase if I make a claim? (1)
- Is there a limit on the number of claims I can make? (1)
- How long will it take for my claim to be processed? (1)
- Are the replacement laptops, iPads or tablets brand new?
- Who is covered under my insurance? (1)
- What should I do if I don’t receive my policy documents? (1)
- If I have moved how do I inform you of my new address? (1)
- Am I still covered if I change the item on cover? (1)
- Can I change the date of my Direct Debit if I pay monthly? (1)
- When does my insurance policy end?
- If I take out an annual policy will it renew automatically in 12 months time?
- If I don’t want my annual policy to renew how do I stop it? (1)
- Who are Citymain? (1)
- Who are WorldPay?
- How do I make a complaint? (1)
- Important Information (1)
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iPad & Tablet
- Demands and Needs Statement (1)
- What am I insured for? (1)
- Is there an age limit on the laptop, iPad or tablet I want to insure?
- Can I take out insurance if I bought my laptop, iPad or tablet from eBay or another auction website?
- Why shouldn’t I cover my laptop, iPad or tablet under my household insurance?
- If I have bought a laptop, iPad or tablet as a gift and want to insure it, whose name should the insurance be in?
- How do I find out my Serial number? (1)
- Can I insure my laptop, iPad or tablet if I live outside the UK?
- Which makes and models of laptop, iPad or tablet do you cover?
- Can I add another laptop, iPad or tablet to my policy?
- Can I use the Manual Direct Debit Mandate to send in my bank details instead of entering them on the website screen?
- How much is the excess? (1)
- Is there a discount if I insure more than one laptop, iPad or tablet?
- How do I make a claim?
- Do I need a proof of purchase if I make a claim? (1)
- Is there a limit on the number of claims I can make? (1)
- How long will it take for my claim to be processed? (1)
- Are the replacement laptops, iPads or tablets brand new?
- Who is covered under my insurance? (1)
- What should I do if I don’t receive my policy documents? (1)
- If I have moved how do I inform you of my new address? (1)
- Am I still covered if I change the item on cover? (1)
- Can I change the date of my Direct Debit if I pay monthly? (1)
- When does my insurance policy end? (1)
- If I take out an annual policy will it renew automatically in 12 months time?
- If I don’t want my annual policy to renew how do I stop it? (1)
- Who are Citymain? (1)
- Who are WorldPay?
- How do I make a complaint? (1)
- Important Information (1)
- How do I make a complaint?
- Is there an age limit on the laptop and tablet PC I want to insure?
- Can I take out insurance if I bought my laptop or tablet PC from eBay or another auction?
- Demands and Needs Statement
- Important Information
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Business
- Demands and Needs Statement
- Important Information
- What is the handset insured for?
- How much is the Excess?
- When does the insurance policy end?
- Will the policy automatically renew after the 12 month period?
- Can I insure the handsets if I live outside the UK?
- How do I cancel the insurance policy?
- How do I get another copy of the policy documents?
- If I have a question or query what do I do?
- How long will it take for someone to reply to my question or query?
- How do I make an insurance claim?
- What is involved in making an insurance claim?
- Can I make a claim on behalf of someone I know?
- How can I report theft or malicious damage to the police?
- How long will it take for my claim to be processed?
- How can I check the status of my insurance claim?
- Am I still covered if I upgrade/change my handset?
- How do I make a complaint?
- Contact Us
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