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What is an IMEI number and how do I find out the IMEI of my mobile phone?

  • Q
  • What is an IMEI number and how do I find out the IMEI of my mobile phone?

  • A
  • The IMEI (International Mobile Equipment Identification) number of your mobile phone is a unique identification code that is specific to your mobile phone.  We use the make, model and IMEI number to identify the phone that is covered by the insurance. If you change your phone, it is important that you call us so we can update your policy with the correct details. The IMEI can be obtained by dialling *#06# or:

    • for iPhones -  checking your sim gate; or
    • for all other phones – checking under the battery of your handset.
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