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Can I take out insurance if I bought my mobile phone from eBay or another auction site?

  • Q
  • Can I take out insurance if I bought my mobile phone from eBay or another auction site?

  • A
  • We can only insure mobile phones that are:

    • purchased from a UK registered company supplied with full UK consumer rights and warranties; or
    • refurbished items purchased directly from the manufacturer and which includes a manufacturer’s warranty; or
    • purchased new from an auction site and have the original proof of purchase receipt showing the IMEI/serial number and make and model of your mobile phone.
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