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Do I need a proof of purchase if I make a claim?

  • Q
  • Do I need a proof of purchase if I make a claim?

  • A
  • Yes, you must have a proof of purchase for your laptop, iPad or tablet if you wish to make a claim.  The proof of purchase must provide evidence that you own the laptop, iPad or tablet and that the laptop, iPad or tablet is within the 6 month age limit.  Therefore, the proof of purchase must include the make, model and Serial number of your laptop, iPad or tablet.  If you cannot provide this evidence, your claim may be rejected.

     

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