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What should I do if I don’t receive my policy documents?

  • Q
  • What should I do if I don’t receive my policy documents?

  • A
  • Your laptop, iPad or tablet PC is protected from the moment you successfully complete your online transaction and a policy number is generated on screen. An email confirmation message is automatically generated and sent to the email address you provided in your online application. If you do not receive your policy documents please contact us by phone or email by visiting the claim section of the Contact Us page for our details and we will be able to send you a duplicate copy of your documents by email or post within 4-5 working days.

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