Business Mobile Insurance FAQs
Demands and Needs Statement
What is the handset insured for?
How much is the Excess?
When does the insurance policy end?
Will the policy automatically renew after the 12 month period?
Can I insure the handsets if I live outside the UK?
How do I cancel the insurance policy?
How do I get another copy of the policy documents?
If I have a question or query what do I do?
How long will it take for someone to reply to my question or query?
How do I make an insurance claim?
What is involved in making an insurance claim?
Can I make a claim on behalf of someone I know?
How can I report theft or malicious damage to the police?
How long will it take for my claim to be processed?
How can I check the status of my insurance claim?
Am I still covered if I upgrade/change my handset?
How do I make a complaint?
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