Customer Service Line

0333 999 7905

Mon - Sat 9.00AM - 5.30PM


Changing the policy

Mid-Term Adjustments: 

Should you replace a mobile phone with a new mobile phone whilst your insurance is in force, we will consider transferring the benefit of the insurance subject to the item remaining with the same premium banding as your original mobile phone.

You must advise the administrator of the make and model and in the event of a claim you will need an official purchase invoice showing details of the new mobile phone and note that any age restrictions on the mobile phone will apply at the time of insuring the new mobile phone.

Should any of your personal details change (such as your name or address) please ensure you contact Insurance2go or the administrator as soon as possible in order for your details to be updated to prevent any delays when making a claim.