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Insurance2go announce new partnership with AXA Partners

05/06/2021 · News · Insurance2go

We're delighted to announce a new partnership with AXA Partners to support or continued efforts to grow across existing markets with a view to helping us expand of our business into new territories.

Leading mobile phone and gadget insurance provider, Insurance2go, owned by Loyal Insurance Services Ltd and part of the SPB UK & Ireland Group, has announced a new relationship with AXA Partners UK&I to support the brand’s growth in existing and new markets.

With a global market value of £23bn, the smartphone insurance market continues to grow 12% year-on-year.  Whilst smartphone penetration amongst UK adults has plateaued, the development of more expensive £1000+ smartphones means the need to insure has continued to grow.

AXA Partners UK&I has been appointed to underwrite Insurance2go’s gadget insurance policies from 1st May.  This new collaboration will look to enhance the brands existing suite of products and services with a view to developing new propositions as Insurance2go adopts a digital transformation programme focused on meeting the needs of the 21st century customer.

As one of the original specialist smartphone insurance brands, our ethos has always been to go above and beyond in relation to delivering a truly excellent service to our customers. We have decided to take this opportunity to align with a new strategic partner whose vision and aspirations match our own. Our continued focus on innovation and growth will provide customer choice, flexible payment options and variable excesses together with a seamless end to end claims and fulfilment journey. As a trusted insurance partner, we are delighted to announce AXA Partners as our chosen provider to support our strategic goals for 2021 and beyond.
Lorraine Higham, Managing Director at Loyal Insurance Services Ltd

Speaking about the partnership, Gary Vincent, Sales Director at AXA Partners UK & Ireland, said:

“Entering this new partnership with Insurance2go is very exciting for AXA Partners. A key factor that helped to cement our collaboration is a shared goal to provide a range of quality products, and to ensure full peace of mind by enhancing the customer experience.

“The new partnership is testament to our proficiency and proven capabilities. We believe that this will further reinforce our position in the growing consumer electronics market, and we very much look forward to working closely with Insurance2go to achieve their ambitions in the years ahead.”

About Insurance2go

Insurance2go is part of the SPB UK & Ireland Group which provides a range of specialist insurance services such as claims handling, repair services, policy management and fulfilment services direct to consumers, but also via retailers and other businesses.

Insurance2go is a trading name of Loyal Insurance Services Ltd. Registered in the UK number: 05350177. Loyal Insurance Services Ltd (Firm number 430316) are authorised and regulated by the Financial Conduct Authority.

About AXA Partners

AXA Partners is an international entity forming part of AXA offering a wide range of solutions in assistance services, travel insurance and credit protection & welfare. AXA Partners also plays a major role in deploying innovative solutions developed by AXA's Innovation Division. Our mission is to help our corporate clients enhance the experience of their own clients. Our 9000 employees are on hand to help and support them anywhere, at any time. In 2019, AXA Partners posted revenue of €3.11 billion.

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