Varous stories from the world of mobile phones and mobile phone isnurance
Apple are suing HTC, the Taiwanese mobile phone manufacturer, for stealing some if its technology. The action concentrates on the infringement of 20 of Apple’s patents.
New rules come into play this week that will hopefully to put an end to ‘bill shock’ for customers who have been caught out whilst roaming. From now on the mobile phone operators must offer a cut-off faciliaty at around the £45 mark, this will hopefully help put an end to customers unwittingly running up a massive bill when abroad. Customers are particularly susceptible when using 3G ‘dongle’ to use in conjunction with a laptop.
The move comes a little too late for one Orange customer who ran up an £8,000 bill on a laptop dongle thinking that data downloads were unlimited. Orange have agreed to halve the bill. Still a nasty shock.
At present customers will have to request the cut-off but from July 1st the cut off will be automatic. Operators will be forced to warn customers when they hit 80% of their cut off amount. Customers will be able to set their own limit.
Count down has begun in earnest to the launch of two new products from our parent company. Insurance2go will soon be offering laptop insurance (which will cover the iPad for when it launches) and a new brand will be offering mobile phone insurance with a slightly different tweak - it promises to be hugely competitive. Exciting stuff - watch this space.
Operators must warn users when their bill hits 80% of the limit.